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Rolando's

2433 Whipple Ave. NW, Canton, OH, 44708
(330) 477-5934

Created by oddity | Claim this restaurant

Restaurant Details
Cuisine
$ ($0 - $14)
Price
Kid Friendly, Fun, Business
Atmosphere
Not Required
Reservations
Non-smoking
Features
Hours
Sun.
3-7pm
Tues.
4-7pm
Wed. & Thur.
4-9pm
Fri. & Sat.
4-10pm.

Closed Monday (except for banquets)

Tuesday is Spaghetti Night
Payment
Mastercard, Discover, Personal Checks, Visa, American Express
Location & Nearby Info
Rolando's
2433 Whipple Ave. NW
Canton, OH 44708
(330) 477-5934
Show nearby:
Reviews & Comments
USER REVIEWS
Jan 29, 2012 - kuboto
Spend your money somewhere else!

Went Rolando's on Whipple in Canton on Friday 1/27/12. I had never been there, but my dinner companion had in the past, although it had probably been over a decade ago. I wasn't expecting much, so I wasn't that disappointed with my bad experience. We had a gift certificate that was almost a year old and going to expire, so we figured we would give it a shot.

My background: I will admit that I am a tough customer when it comes to restaurants. I rarely eat out (maybe 4 or 5 times a year), and when I do, I want it to be a treat and an experience. I work hard for my money, and I am a pretty decent cook, so to pay someone for a poor meal really makes me upset. Additionally, I love eating healthy foods. I try to stay away from deep fried items, and I enjoy eating vegetables.

We were greeted very warmly by the hostess, who sat us at a partially made table and said that they would be back to get it set. Fine. The server came, took our drink orders, and came right back to inform my boyfriend that they were out of his beer of choice that she had just told us they had. She had another suggestion for a dark beer and he was fine with it.

We were ready to order, and asked lots of questions about their specials and the items on the menu that we were interested in. If you've never been, they have lots of your standard Italian-American fare (sausage and peppers, pasta, pork chops, steak) plus lots of other items that seem out of place and appear to be filler on the menu (like egg rolls and liver and onions). Nothing sounded homemade. I had a very hard time choosing something off of their menu. As I said, I try to make healthy choices. I asked her about the Italian Chicken, and she informed me that it was a baked bone-in chicken breast (I told her great! I did NOT want fried chicken) and came with a salad and choice of side. I choose the mixed vegetables (although I feared they were from a can). My equally health conscious boyfriend ordered the Tilapia special (after confirming that it was “lightly breaded and quickly pan-fried”), a salad, and a side of spaghetti.

She went back to put in the order and came right back out and told me that their Italian chicken was so good that they are sold out (really??) and suggested I get the Chicken Parm instead. I felt like I had to make a quick decision, and agreed without asking any questions about the dish.

We had our side of soft white Italian bread (cold and nothing special, but probably the highlight of the meal) and our salads in less than 5 minutes. She set them down and started to walk away. Of course, she didn't realize that no one had ever come back to set our table, so we had to call her back to get some silverware. She grabbed some off of a nearby table and set them down in front of us. Now, this is just me being picky, but she put everything down directly on the slightly greasy glass tabletop. I hate that – why not set it on the clean napkin instead? Anyway, we had our salads which were obviously a pre-made bagged mix of iceberg, carrots, red baggage and a pickled beet. The dressing was “homemade” and was a red wine vinegar and oil mixture with zero additional seasoning. It had way too much vinegar, and our salads were extremely overdressed (I would estimate 3 tablespoons of dressing in the bottom of the bowl when I was done).

Out food came out right after we were done with our salads and it was hot. My boyfriends fish was HUGE and came with a weird thick white sauce that we could only guess was Alfredo sauce. He tasted it and put it to the side. His fish was not very good, and tasted pretty fishy. My Chicken Parm came with a side of spaghetti. The pasta was overcooked and not very well drained, and the sauce was comparable to Prego, minus any seasoning. My biggest disappointment was that the chicken was breaded and deep-fried, which I didn't even think to ask since I had been so specific about NOT wanting deep fried when I made my initial order of the Italian Chicken. The worst part was that they put it on top of the spaghetti sauce and then drenched it in more sauce and smothered it in cheese. To me, the reason for deep frying is to have a nice crunchy and crispy crust (which is delicious!), but they ruined it with all of the sauce and gave me a gross soggy piece of meat.

Had there been anything else on the menu that interested it, I would have sent my food back and ordered something else. Since there wasn't anything else that was appealing to me, and since everything else they served us was so low on the quality bar, I stuck with what I was given, we ate what we could (my boyfriend will eat ANYTHING, I swear), and paid our check and left.

So, why did I go through all of the trouble to write this novel about a poor experience at a failing restaurant in Canton? First off, to warn anyone else who is thinking of going there to stay away if things stay the way they are. Who wants to waste $40 on a meal when a box of spaghetti costs $1 and a can of cheap sauce costs $3 and takes 10 minutes to cook? Not this woman.

Secondly, I hope that whoever is in charge of Rolando's will take note and make some changes before the restaurant has to close. I assume that the majority of their patrons are older and have been eating there for decades and just don't know any better. Once they are unable to go out to eat, there will be no one to replace them when there are so many better options in the Canton and Belden area. Have some fresh options! Make some food from scratch! Offer some vegetables, and some items that have flavor. Hire a chef that makes tasty daily specials that fit with the theme of your restaurant, and toss all of the non-Italian items off your menu. I would prefer to choose from 10 amazing options rather that 40 poor ones.

Nov 27, 2011 - hawaiianpunch00
Rolando's

I went to dinner with my family and some friends. We had a great time! The restaurant was quiet and calm. The staff was very friendly and easy to interact with. The place was not busy and there were mostly older people there. This didn't bother us at all. The bathroom smelled good. We felt very welcomed, valued, and weill definitely be returning. Sure the decor is a little out dated, but if you have an open mind, you'll have a great time.

(no rating) Apr 01, 2011 - Merlerunner
Rolando's

The restaurant was dark and dingy and stuck in the 70s? 80s? My steak was tender but overseasoned and the food was salty. My pasta was overcooked. The wait staff looked haggard and service was mediocre. There was hardly anyone there and this was on a Saturday night. Looks like I'm not the only one who doesn't like the place.
Restroom was no place i'd want to use again.Smelled moldy.
Parking lot had holes bigger than my car. I'll never eat there again.

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